Our Commitment to Privacy
Opulent Villas recognizes the importance of discretion and data protection for our clientele. This policy outlines how we collect, use, and safeguard your personal information when you use our villa rental services.
Information We Collect
Contact Information
Name, email address, phone number, and mailing address provided during inquiries or booking requests.
Booking Details
Travel dates, guest counts, villa preferences, special requests, and related logistics information necessary to fulfill your reservation.
Payment Information
Billing details required to process payments. We use secure third-party payment processors and do not store complete credit card information on our servers.
Technical Data
IP address, browser type, device information, and usage patterns to improve website functionality and security.
How We Use Your Information
- •Process and confirm villa reservations and related services
- •Coordinate logistics, transfers, and concierge services
- •Communicate booking confirmations, updates, and essential travel information
- •Respond to inquiries and provide customer support
- •Improve website functionality and user experience
- •Send relevant property updates (only with your consent)
Information Sharing
We maintain strict confidentiality and only share your information when necessary:
- •Villa Owners/Property Managers: To confirm bookings and coordinate your stay
- •Service Providers: Third-party vendors (payment processors, transfer services, concierge partners) bound by confidentiality agreements
- •Legal Obligations: When required by law, regulation, or legal process
We do not sell or rent your personal information to third parties.
Data Security
We implement industry-standard security measures to protect your personal information:
- •SSL/TLS encryption for data transmission
- •Secure database storage with access controls
- •Regular security audits and updates
- •Limited employee access on a need-to-know basis
Data Retention
We retain your personal information for as long as necessary to provide services, maintain transaction records, comply with legal obligations, and resolve disputes. Inquiry data from non-booking contacts is retained for up to 24 months unless you request earlier deletion.
Your Privacy Rights
You have the right to:
- •Access: Request a copy of the personal data we hold about you
- •Correction: Request correction of inaccurate or incomplete information
- •Deletion: Request deletion of your data (subject to legal retention requirements)
- •Opt-Out: Unsubscribe from marketing communications at any time
- •Portability: Receive your data in a structured, machine-readable format
To exercise these rights, contact us at [email protected]
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through our cookie banner or by visiting our Cookie Settings page.
Essential Cookies
Required for the website to function properly. These cookies enable core functionality such as security, network management, and accessibility. They cannot be switched off.
Analytics Cookies
We use Google Analytics to understand how visitors interact with our website. These cookies collect information anonymously, including the number of visitors, pages viewed, and traffic sources. We use this information to improve our website and services.
Google Analytics cookies include: _ga, _gid, _gat
Marketing Cookies (Optional)
Currently not in use. If enabled in the future, these cookies would track your browsing habits to enable us to show advertising which is more likely to be of interest to you.
Managing Cookies
You can withdraw or change your cookie consent at any time by visiting our Cookie Settings page. You can also control cookies through your browser settings. Please note that blocking some types of cookies may impact your experience on our website.
International Data Transfers
Our services operate across Caribbean jurisdictions. Your information may be processed in countries with different data protection laws. We ensure appropriate safeguards are in place when transferring data internationally.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors without parental consent.
Policy Updates
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Material changes will be communicated via email to registered users or prominently posted on our website.
Contact Us
For privacy-related questions or to exercise your rights: